Privacy Policy

Effective Date: 16/7/2023

1. Introduction:

Fantastic Signs (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.fantasticsigns.com.au] (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect:

Personal Data: When you register on our Site, make a purchase, or interact with our services, we may collect personal information such as your name, email address, mailing address, phone number, payment information, and other details necessary to process your order and provide customer service.
Non-Personal Data: We may collect non-personal information such as browser type, operating system, referring URLs, and Internet Service Provider (ISP). This information is used to improve the user experience and enhance our services.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your activities on our Site. This helps us provide a personalized experience and track the effectiveness of our marketing campaigns.

3. How We Use Your Information:

To Process Transactions: We use your personal information to process your orders, manage your account, and provide customer support.
To Improve Our Services: We use non-personal data to understand how our users interact with the Site, identify trends, and enhance the overall user experience.
To Send Periodic Emails: The email address you provide may be used to send you information, updates, and newsletters related to your order or our services. You can unsubscribe from these emails at any time.

4. Sharing Your Information:

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These third parties agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Security of Your Information:

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data transmitted to our Site. Any transmission is at your own risk.

6. Your Choices:

Account Information: You can update, correct, or delete your account information at any time by logging into your account or contacting us directly.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Site.
Opt-Out: If you wish to opt-out of receiving marketing communications from us, you can follow the unsubscribe instructions provided in those communications or contact us directly.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site after such changes will constitute your acknowledgment and acceptance of the updated Privacy Policy.

8. Fantastic Signs Coupon Policy:

  • Eligibility: The 10% discount coupon is exclusively available to newly registered users who have completed the sign-up process on the Fantastic Signs website.
    Each customer is entitled to only one discount coupon upon initial registration.
    The coupon can only be used once per customer account.
  • Validity: The 10% discount coupon is valid for 30 days from the date of issuance. After this period, the coupon will expire and cannot be reactivated or extended.
    The coupon must be used on the customer’s first purchase only; subsequent purchases will not be eligible for this discount.
  • Exclusions: The discount coupon cannot be combined with other promotional offers, discounts, or coupons provided by Fantastic Signs.
    The coupon is not valid on sale items, clearance items, or the purchase of gift cards.
    Custom orders and certain premium products may be excluded from coupon eligibility. Please refer to the product description for specific exclusions.
  • Usage: To redeem the discount, enter the unique coupon code provided during the checkout process on the Fantastic Signs website.
    The 10% discount will be automatically applied to the total order value before taxes and shipping charges.
    Only one discount coupon can be used per transaction.
  • Restrictions: The coupon is non-transferable and cannot be exchanged for cash or any other form of compensation.
    The coupon code is unique to the recipient’s account and must not be shared, sold, or duplicated. Sharing or duplicating the coupon code may result in cancellation.
    The discount is not applicable to previous purchases and cannot be retroactively applied.
  • Returns and Exchanges: If an item purchased using the discount coupon is returned, the refund will be processed for the amount paid after the discount was applied, excluding any shipping charges. If an exchange is requested, the discount applied to the original purchase will not be transferred to the new item. A new purchase at the regular price must be made. The discount coupon will not be reissued or refunded in case of a return or exchange.
  • Misuse and Fraud Prevention: Fantastic Signs reserves the right to investigate and take appropriate action against any misuse or fraudulent use of the discount coupon. This may include cancellation of the discount, suspension of the customer account, and legal action if necessary. Any attempt to manipulate or circumvent the coupon usage terms will result in immediate invalidation of the coupon and potential account suspension.
  • Changes to Policy: Fantastic Signs reserves the right to modify or cancel the discount coupon policy at any time without prior notice. Changes will be effective immediately upon posting on the website. Customers are encouraged to review the discount coupon policy regularly to stay informed of any updates or changes.

9. Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Email:  customerservice@fantasticsigns.com.au
Thank you for choosing Fantastic Signs. We are committed to protecting your privacy and providing a secure shopping experience.