Frequently Asked Questions

Warranty

I received my fantastic signs product from a friend. Is it still covered under warranty?

I regret to inform you that our warranty is valid only for the original purchaser and is not transferable.

Do your products come with a warranty?

Yes, all our products are backed by a risk-free 30-day return policy and a 1-year warranty.

How do I make a warranty claim?

If your order is faulty or does not meet its intended purpose, we apologize for the inconvenience and are committed to resolving this promptly.

You will need to provide proof of purchase when making claim.

To begin the process, please contact our customer service team for assistance or utilize our online chat service. Our team will evaluate your claim and facilitate a return in compliance with your statutory consumer rights. Return postage will be provided by us.

Contact us for warranty claim

CONTACT US

If the above answers do not resolve your questions, please feel free to contact our customer service team directly. We are here to help!